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View Full Version : Yellow Air Taxi cancelled my flight! #@!!&^!


cookie909
10-14-2009, 04:34 PM
Got an email from them at 3:50 asking to contact them. I called, they told me the flight tomorrow was cancelled due to "mechanical problems." Now I am stuck in Ft Lauderdale with no way to get to Treasure Cay.

Lady on the phone said she leaves at 4 and had a train to catch. I said I have a plane to catch, and she needs to service her customer. She checked other flights, all full (Continental and Twin Air).

Now what am I supposed to do??? Camp out at the YAT counter? Swim??? I cannot believe someone at Yellow Air did not even call me (they have my cell #) and waited until the last minute to contact me, without even telling me in the email what the problem was. This is so ridiculous. I would like to support the little guys, but they are making it so difficult. I am worried about the return flight now. Although I'd rather be stuck in Abaco than FLL.

Abacobrad
10-14-2009, 05:17 PM
I hope some of our FLL friends are able to help you. Probably too much to ask to get a cash refund so you can at least buy your way over with someone else. I hope Twinair can rescue you!

cookie909
10-14-2009, 06:13 PM
Even though Locair is not flying yet (they start next month), Nate was extremely helpful and put me in touch with Andy at Gulfstream/Continental, who was able to accommodate me and help with the Airtran connections! They bent over backwards to help, and I am extremely grateful!

Sunshine
10-14-2009, 06:21 PM
So glad you were able to get something worked out. Hope you have a good trip.

Abacobrad
10-14-2009, 06:22 PM
Let us hear from you in Abaco!

Brad